Lesson 1.1: Introduction to Afrosurance Products

At Afrosurance, our mission is simple: to protect and empower South African families through affordable, transparent life insurance. As an Operations Manager, you’ll need a solid grasp of our product portfolio to effectively guide your team and support customers.

Our Core Life Insurance Products:

• 📌 Term Life Cover — Provides coverage for a fixed period (e.g., 10, 20 years). Popular among younger families wanting affordable protection.
• 📌 Whole Life Cover — Lifetime protection with guaranteed payouts. Appeals to clients seeking long-term financial security.
• 📌 Funeral Cover — Fast payout to cover funeral expenses. Highly valued in our cultural context, where immediate financial assistance is crucial.
• 📌 Credit Life Insurance — Covers outstanding debts in the event of death or disability, protecting loved ones from financial strain.

Key Afrosurance Advantages:

• ✅ Transparent pricing — no hidden fees.
• ✅ Quick claims turnaround (average 48 hours).
• ✅ Flexible premium payment options (monthly, quarterly, annually).
• ✅ Strong network of local agents and digital servicing channels.

💡 Tip for Operations Managers: Always position products based on customer needs, life stage, and budget — not just price.