Afrosurance Operations Manager Onboarding

Welcome to the Afrosurance Operations Manager Onboarding Program — your first step toward becoming a confident and capable leader in the world of life insurance operations.

As an Operations Manager at Afrosurance, you’ll play a vital role in ensuring our customers receive world-class service, our systems run efficiently, and our compliance remains flawless. This course will guide you through:

📌 Product Knowledge — Understanding our life insurance products, benefits, and market position.

📌 System Knowledge — Navigating our internal CRM, claims systems, and workflow automation.

📌 Company Policies — Mastering our code of conduct, compliance standards, and communication protocols.

✅ Learning format: Short, engaging lessons, videos, and quizzes.

✅ Goal: Equip you with the knowledge and tools to hit the ground running.

✅ Estimated completion time: 3–4 hours.