Course Content
Module 1: Product Knowledge 🛡️
Short description: Get a clear overview of Afrosurance’s life products and how each serves customer needs. Key points: Term Life, Whole Life, Funeral Cover, Credit Life; value props; positioning by need.
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Afrosurance Operations Manager Onboarding

Lesson 1.1 — Introduction to Afrosurance Products

Objective: Understand Afrosurance’s core products and how to position them.

Our Product Portfolio

  • Term Life Cover: Affordable, fixed period (e.g., 10–20 years); ideal for young families.
  • Whole Life Cover: Lifetime protection with guaranteed payout; long‑term security.
  • Funeral Cover: Fast payout for funeral expenses; critical for immediate support.
  • Credit Life Insurance: Covers outstanding debts in the event of death or disability.

Why Afrosurance

  • Transparent pricing — no hidden fees
  • Quick claims turnaround (avg. 48 hours)
  • Flexible premium options (monthly/quarterly/annual)
  • Local agents + digital self‑service channels
Manager Tip: Match products to customer needs, life stage, and budget — not just price.

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